12 employees, $2M/yr revenue Current tools: QuickBooks, Google Calendar, text messages Pain points: Scheduling, dispatch, customer follow-up, crew timesheets Mug plan: Starter ($99/mo) - 15-min sync intervals, 250K database records, 1M operations/mo, 500 SMS sends — covers a 12-person crew with room to spare

8 employees, $4M/yr revenue Current tools: AppFolio, spreadsheets, tenant emails Pain points: Maintenance requests, vendor coordination, lease renewals, tenant communication Mug plan: Starter ($99/mo) - 15-min syncs from AppFolio, 250K records for tenant and maintenance history, 1,500 emails/mo for lease notices and vendor coordination

65 employees, $10M/yr revenue Current tools: Dentrix (per-office), separate Google Sheets for reporting Pain points: Cross-location reporting, staff scheduling, patient recall campaigns Mug plan: Pro ($299/mo) - 5-min sync intervals across 5 Dentrix instances, 2.5M records for patient history, 5,000 emails/mo for recall campaigns, 50K AI credits for cross-location reporting, full white-label surfaces

110 employees, $40M/yr revenue Current tools: Legacy ERP (Epicor/SAP B1), Salesforce for CRM Pain points: Reorder alerts, rep territory reporting, inventory visibility Mug plan: Pro ($299/mo) - 5-min ERP syncs, 2.5M records across 3 warehouses of inventory data, 10M operations/mo for reorder alerts, 50K AI credits for rep territory reports, full white-label for customer-facing portals

300 employees, $100M/yr revenue Current tools: Bullhorn ATS, custom Access database for compliance, Excel for margin tracking Pain points: Timesheet reconciliation, compliance doc tracking, client approval workflows Mug plan: Business ($599/mo) - Custom root domain (portal.vanguardworkforce.com), 1-min sync intervals from Bullhorn, 25M records for compliance archives, 50M operations/mo, 2,500 SMS sends for placement confirmations, 100K AI credits